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  • How do I place an order for a digital journal or sweatshirt?
    Add product to your cart. Once payment has been completed, the order will be confirmed. Both digital and physical products can be bought all at once.
  • What is the return policy for Sketchy Grove?
    A: We want you to be completely satisfied with your purchase from Sketchy Grove. If you are not satisfied for any reason, you may return your item(s) within 30 days of purchase for a full refund. Please note that all items must be in their original condition and packaging to be eligible for a refund. Shipping fees are non-refundable.
  • How do I track my order on Sketchy Grove?
    Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier's website for tracking. You can also log in to your Sketchy Grove account and go to the "Order History" section to view the status of your order and track its shipment. If you have any questions or concerns about your order, please contact our customer service team for assistance.
  • How long does it take for an order to be processed and shipped?
    A: Our standard processing time is 1-2 business days, and shipping times vary depending on your location and the shipping method you choose at checkout. Most orders are delivered within 3-5 business days, but please note that shipping times may be delayed due to unforeseen circumstances.
  • What materials are used for the sweatshirts?
    All of our sweatshirts are made in the USA using high-quality materials such as cotton, polyester, and spandex blends. We take pride in providing our customers with comfortable and durable sweatshirts that are perfect for any occasion.
  • Can I request a custom design on the sweatshirt?
    Yes, we do accept special requests! If you have a specific design in mind, please send in your request through our contact page or email. However, please note that we cannot make edits to existing designs and we cannot guarantee that we can accommodate all requests. Additionally, we may choose to add some special designs to our website for others to purchase as well. Thank you for considering Sketchy Grove for your custom design needs
  • How does the digital journal work?
    Our digital journals are PDF downloads that can be used with GoodNotes, Notability, or any other note-taking app that supports PDF annotation. Once you purchase a digital journal, simply download the PDF file and import it into your preferred app. From there, you can use your device's stylus or your finger to write, type, or draw directly onto the pages of the journal. You can even customize the pages to suit your needs by duplicating, deleting, or rearranging them as you see fit. When you're done, save your changes and your journal will be ready to use again whenever you need it.
  • Can I customize my digital journal entries?
    Yes, you can customize your digital journal entries in various ways. You can duplicate pages, which means you can create an exact copy of an existing page, and then edit it as you wish. You can also draw on your pages using a stylus or your finger, depending on the device you're using. Additionally, you can add any stickers or images to your pages to make them more visually appealing and personalized. With our digital downloads, you have complete freedom to customize your digital journal entries to reflect your unique style and personality.
  • What is your return policy for digital products like journals?
    We take customer satisfaction very seriously and want you to be completely satisfied with your purchase. However, since digital products like journals cannot be physically returned, we do not offer refunds or exchanges for these items. Before purchasing, please make sure to carefully read the product description and reviews to ensure it meets your needs. If you encounter any issues with your digital product, please reach out to our customer support team and we will do our best to assist you.
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